Overview

Soobooking.com is a company that connects travelers with various hotels located across Somali regions, including Hargeisa, Mogadishu, Garowe, Jigjiga, Djibouti, Burao, Borama, Berbera, and Gabiley.

The company’s main office is based in Hargeisa, and it operates online through platforms such as the App Store and website, where users can easily access information about Somali hotels and their services.

Company Commitments

  • Soobooking guarantees that any hotel that agrees to join the platform will be connected to a large number of customers from around the world.
  • The company promises to continuously promote your hotel’s services through social media, including the official website www.soobooking.com , as well as Facebook, Instagram, Twitter, YouTube, and face-to-face marketing.
  • Soobooking will update hotel room availability daily, including both vacant and booked rooms.
  • The company guarantees that its 15% commission rate will not increase, regardless of the number of customers using the platform.
  • Soobooking will offer training related to the system for some of the hotel staff, especially those working in the coordination office.
  • The company will reward hotels that receive higher star ratings and positive feedback from customers.

Requirements from the Hotel

  • The hotel must agree to collaborate with Soobooking.com in providing online booking services.
  • The hotel must provide complete details about its services and facilities.
  • The hotel must grant permission to Soobooking to take photos and videos showcasing the hotel’s services.
  • There should be consistent communication between the two companies — at least 14 hours daily within a 24-hour period.
  • The hotel must report any complaints related to the Soobooking.com service so that they can be resolved.
  • The hotel will be responsible for any belongings entrusted to it by customers, ensuring full confidence for clients booking through Soobooking.
  • The hotel must welcome Soobooking clients warmly and provide professional customer service.
  • The hotel must regularly account for the 15% commission that Soobooking earns from each booking, whether it is for one night or multiple nights.